Extract from our General Terms & Conditions

Bergbahnen Sölden Mountain Lift Company

  • The purchase of lift tickets of the Bergbahnen Sölden (“BBS”) shall exclusively be governed by the T&C available at www.soelden.com/terms_skipasses and displayed at the ski pass desks; the present extracts shall not be binding. In addition, the respective terms and conditions of transport approved by the ropeway authority as well as the price lists of the BBS shall be applicable.
  • The lift tickets shall be valid for all opened facilities in the ski region of the ski area Sölden (winter ski area and glacier ski area).
    As from a validity period of 3 days, the lift ticket shall additionally be valid in all other ski areas in Ötztal (Gries, Hochötz, Niederthai, Obergurgl/Hochgurgl, Vent) during the winter season.
  • As a rule, the validity of the lift ticket starts on the day it is issued. All lift tickets – except for graduated half-day passes and 1.5-day tickets – may upon request be purchased in advance. Lift tickets may already be used on the day prior to validity as from 3.00 pm. Lift tickets shall always be valid for consecutive days, an interruption is not possible (except for flexible ski passes).
  • The current prices for the different services are available at the displayed price list of the BBS. Price changes, particularly in case of special events, shall be reserved. A mixed rate will be charged for tickets issued for overlapping seasons.
  • Lift tickets shall be personal and not transferable. Misusing lift tickets or, respectively, obtaining a service under false pretences will be liable to criminal prosecution and reported to the competent authorities. Any misuse shall result in the immediate withdrawal of the lift ticket. Do not buy any lift tickets from third parties – they could be blocked!
  • Lift tickets are excluded from exchange. It is neither possible to cancel nor to later extend/postpone the validity period of lift tickets.
  • The paid fee shall only be refunded in case of a sports accident in the ski area of Sölden. The lift ticket of the person involved in the accident shall be refunded at the ski pass desks against presentation of the operation protocol of the ski patrol (no refund for accompanying persons). The days not used following the day after the accident shall be refunded. Graduated half-day passes and 1-day tickets will not be refunded. In case of a refund, the rescue costs and the costs of first aid of the ski patrol shall be deducted immediately according to the operation protocol/invoice.
  • Bad weather, danger of avalanches, unforeseen departure, injury/illness, operational interruptions, closed ski runs, etc. do not substantiate a claim for refund or extension of the validity period.
  • Closing-down operations of some facilities during or at the end of the season (e.g. due to the snow situation) or, respectively, closing-down operations of the ski bus shuttle at the end of the season shall be reserved. Also in this case, there will be no refund/price reduction.
  • By using the services of the BBS, the visitor agrees with the T&C, the respective terms and conditions of transport, the information boards at the entrances to the ski lifts and in the valley stations as well as with the FIS Rules.
  • If services in other ski areas in Ötztal (Gries, Hochötz, Niederthai, Obergurgl/Hochgurgl, Vent) are used with the validated lift ticket, they will be provided by legally independent entrepreneurs. The respective entrepreneur shall be obliged to provide the individual services and pay any possible damages.
  • The use of the services of the BBS requires different processing operations in relation to personal data of the visitors. The visitor acknowledges and agrees with the privacy policy of the BBS displayed at the ski pass desks and also available at www.soelden.com/privacy-policy
  • Please note that photographs of the visitor will be taken for the purpose of access control and compared by the lift staff (you will find details regarding this matter in the privacy policy).
  • The applicable data protection regulations are complied with by the BBS.
  • Reductions (children, youths, seniors, disabled, snow kids) shall only be granted – without any exception – against presentation of an ID card with photograph. Thank you for your understanding that our ticket desk staff must not make any exceptions.
  • A reduction for disabled persons will be granted for a documented grade of disability of 60 % or more. In this case, the children’s rate shall be applied (not valid for season tickets).
  • The children’s rate shall also be applied in case of persons having reached the age of 80 years or more (age group according to current price list) (not valid for season tickets, one way trips).
  • If the lift ticket is lost, there will be no refund.
  • Please note the information boards at the entrance to the ski lifts and base terminals.
  • Promotional discounts and quiz game prizes not valid for season ski passes.

Ski Pass Desks Bergbahnen Sölden

Ticket window hours

Base station Gaislachkogl gondola
daily 8.00 a.m. - 4.30 p.m.
from Saturday prior to Christmas until Easter Saturday
Saturday 8.00 a.m. - 6.00 p.m.
Base station Giggijoch gondola
when winter ski area is open, daily 8.00 a.m. - 4.30 p.m.
from Saturday prior to Christmas until Easter Saturday
Saturday 8.00 a.m. - 6.00 p.m.
Road toll
daily from 8.00 a.m. - 4.00 p.m.
only if Glacier Road is open - Please note: closed in winter!
Rettenbach Glacier
from opening of Glacier ski area until closing of Glacier Road
daily from 9.00 a.m. - 4.00 p.m.
Tiefenbach Glacier
until closing of Glacier Road daily from 9.00 a.m. - 4.00 p.m.
Bottom station Rotkogl chairlift
if Rotkogl chairlift is in operation daily 9.00 a.m. - 4.00 p.m.
Rastland Nassereith
from mid October upon request (phone T 0043 5265 5095) or mail: info@rastland.com
from Christmas until Easter
Fri 6.00 a.m. - 10.00 a.m.
Sat 6.00 a.m. - 3.00 p.m.
Sun 6.00 a.m. - 3.00 p.m.
Mon - Thu upon request (phone T0043 5265 5095)

Errors and omissions excepted!

Guest Information

IMPORTANT PHONE NUMBERS

Information desk: T +43 (0)5254-508 111
Alert Center Bergbahnen Sölden: T +43 (0)5254-508 825
(reporting of accidents during the lift operating times) 

LOST & FOUND

Gaislachkoglbahn base terminal T +43 (0)5254-508 111
Giggijochbahn base terminal T +43 (0)5254-508 215
Lost & found office T +43 (0)5254-2225
Sölden Police T +43 (0)59133 7108
Check online www.fundamt.gv.at

CARD SYSTEM

Ski passes are only available as hands-free key cards. Purchasing the Key Card lift ticket you pay a single deposit of Euro 3.00. This deposit will be refunded if the key card is returned in a reusable condition. You can return Key Cards at all ski pass offices and sports shops and at most gas stations, pubs, bars and restaurants. The validity of you ski pass is checked electronically by accessing one of the feeder ski lifts within the entire Sölden Ski Area.