Sölden Ski Area COVID-19 Safety Measures

COVID-19 Safety Measures

With a view to the coming winter season and the upcoming challenges regarding the spread of COVID-19, Bergbahnen Sölden Mountain Lifts have developed a comprehensive package of preventive measures to ensure the health and safety of our guests, employees and the local population.

Download COVID brochure

General informations

  • Within the scope of the existing possibilities we take measures to counteract the spread of COVID-19 in the best possible way and thus contribute to the protection of our guests and employees.
    The legal requirements are minimum requirements.
    In addition, we are constantly working on taking further effective measures.
  • At Bergbahnen Sölden, several employees are trained as COVID-19 officers, who are also highly skilled in dealing with suspicious cases.
  • Our 2 main feeder lifts to the ski area - Giggijochbahn (4,500 pers./h), Gaislachkoglbahn (3,600 pers./h) - are among the most powerful feeder lifts worldwide.
    Both lifts start their daily service already at 08.00 am.
  • The Sölden ski area extends over 430 hectares of slopes, the average available ski area per skier is about 400 m² or there are only 25 skiers per hectare.
  • None of our lifts runs longer than the critical 15 minutes. The ascents with the lifts only take between 2 and 10 minutes. These short travel times reduce the risk of infection significantly.
  • We leave it up to you to decide whether you want to enter a cabin where there are already people.
  • All our employees with customer contact wear mouth and nose protection* at all times during their working hours.
  • We recommend to guests and staff members to install the anonymous Stop Corona app of the Austrian Federal Government.

5 basic rules of conduct

Keep enough distance

Sölden Ski Area Restaurant Giggijoch

Nose and mouth cover*

Sölden Ski Area Restaurant Giggijoch

Observe hygiene regulations

Sölden Ski Area Restaurant Giggijoch

Ventilate the cabins

Sölden Ski Area Restaurant Giggijoch

Show personal responsibility

Sölden Ski Area Restaurant Giggijoch

Please always carry a nose-mouth cover (NMC)* with you and use it if the required minimum distance of 1 meter from other people cannot be maintained.

In principle, wearing a NMC* is mandatory in all indoor rooms.

A NMC* must be used in the following areas:

  • At all ski pass offices and cash desks of Bergbahnen Sölden
  • In the access/waiting area of mountain lifts
  • In the entire station, boarding & exit area as well as during lift rides (mountain gondola/chairlift, lifts, T-bar lifts)
  • When using moving carpets (in the practicing area)
  • In all mountain restaurant and gastronomy areas (NMC* is not required at the tables)
  • When using the sanitary facilities
  • In the skibus & at the skibus stops

 

For using the mountain gondolas and chairlifts with wind protection shields as well as when queuing at the cash desk and at the ski lift, wearing an FFP2 face mask is required by law for adults and children from 14 years!

Children between 6 and 13 years of age do not need an FFP2 face mask, but must wear an appropriate nose and mouth cover (NMC).

A regular nose and mouth cover is sufficient for both adults and children on chairlifts without wind protection shields as well as on T-bar lifts and moving carpets.

* Children up to the age of 6 are excluded.

As in all public transport facilities, it is mandatory to wear a NMC* in mountain gondola cabins and when using chairlifts or T-bar lifts.

The gondolas and chairlifts with weather protection hoods (bubbles) may only be occupied to 50% of the maximum seating capacity (e.g. 10-seater gondola with a maximum of 5 people).

We leave it up to you to decide whether you want to enter a cabin where there are already people.

All gondolas are regularly ventilated and disinfected.

Each ride takes less than 15 minutes, which is below the critical threshold. To keep the time travelling as short as possible, all cable cars run at an increased speed.

It is recommended to open the windows of the gondola cabins so that they are well ventilated during the lift ride.

It is mandatory to wear a NMC* at all skipass desks.

Please also keep a minimum distance of 1 meter from other people.

It is compulsory to wear a NMC* in the waiting areas of all mountain lifts.

If possible, please keep a minimum distance of 1 meter from other people.

In all restaurants, the legally decreed distance between tables is observed or appropriate separating devices (e.g. glass panels) have been installed.

The NMC* must be used when entering the restaurant until you reach your table, and also on the way to the toilet. No NMC* is required when sitting at the tables.

In the self-service restaurants, the hygiene measures in the free-flow areas were adapted and expanded. The NMC* must also be used in the entire free-flow area.

We also offer all of our menus/drink menus online. They can be called up via our iSki Sölden App, our website or via QR code directly in the mountain restaurants.

A NMC* must also be used on the way to the WC and when using the toilet facilities.

Please also keep a minimum distance of 1 meter from other people.

Sufficient disinfection stations are available in all sanitary facilities.

There will be no après-ski in the habitual way at the umbrella bars operated by the mountain lifts. The bars are run as a coffee lounge with table service, where only guests with a seat are served. The legally decreed distance between tables is observed.

Music in the restaurants and bars operated by the mountain lifts will only be subtle background sound; après-ski atmosphere will be consciously avoided.

As in all public transport facilities, it is mandatory to wear a NMC* in the ski buses and at the ski bus stops.

Due to the currently applicable legal framework and restrictions, it is not possible to hold larger events. The weekly events Indian Girl (night ski show) or the Sölden/Electric Mountain Parties will not take place from the current point of view. The Electric Mountain Festival (08 + 09 April 2021) and Hannibal (16 April 2021) are currently still open and also depend on the legal framework. More detailed information will be available in good time.

The weekly night skiing including tobogganing (without show), The Wishing Table, ELEMENTS by night and Summit Dinner will take place as planned.

In the 007 ELEMENTS James Bond Adventure World the general distance and hygiene guidelines apply everywhere.

A NMC* must be used in all indoor rooms and areas.

Please follow the general hygiene rules and wash your hands regularly. A sufficient number of disinfectant dispensers will be made available.

The cabins on the mountain gondolas can be perfectly ventilated by opening the cabin windows during the entire lift ride. Our employees ensure that the windows of empty cabins are kept open.

Disinfection measures are also carried out at regular intervals in our toilet facilities and elevator cabins.

Bergbahnen Sölden pay maximum attention to thorough cleaning/disinfection activities, such as cleaning or disinfecting tables/bar areas in the mountain restaurants as well as handrails, door handles and sanitary facilities.

  • Please do not leave your used protective mask or handkerchiefs in the mountain lift cabins, but dispose of them properly in the garbage bins provided.
  • Please always observe the recommendations and guidelines and follow the instructions given by our employees, especially those relating to the currently applicable hygiene regulations.
  • Please show personal responsibility and protect your health as well as the health of all people around you.
Bergbahnen Sölden Ötztal

Dorfstraße 115
6450 Sölden, Österreich

T +43 5254 508 - 0
F +43 5254 508 - 120

bergbahnen@soelden.com

  • -7.0°C

  • 80–246 cm

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