Contact, FAQs & general terms
Here you can find out more about contact options, frequently asked questions on the Hannibal Glacier Spectacle and our general terms & event site rules.
Frequently asked questions
The Hannibal Glacier Spectacle takes place on Friday, 10 April 2026. The performance will start at 19:30. The venue is Rettenbach Glacier high above Sölden in Tirol, Austria. This is high alpine terrain (2,675 m), so please wear warm clothing and appropriate footwear - all spectators are responsible for their own clothing and equipment!
Information about getting there, parking and shuttle bus transfer services between Sölden and Rettenbach Glacier can be found HERE.
Yes, the performance will take place as scheduled even in snowfall or typical winter weather conditions. In the event of severe weather, strong winds or adverse road conditions, we reserve the right to cancel or discontinue the event for safety reasons - please note that tickets will not be refunded if the event is interrupted and cannot be continued!
Yes, photos and videos will be taken for marketing purposes and recaps (highlight videos, etc.). Please refer to our general terms & conditions for further information.
Your safety is our top priority! Therefore, a comprehensive safety concept, including an emergency plan, has been developed. Of course emergency doctors, police officers and other emergency services are on site to assist you or intervene if necessary.
Yes, you will find several toilet cabins spread across the event area.
The following items are strictly prohibited on the event grounds. There is NO STORAGE FACILITY on site.
Depending on your chosen VIP package, the VIP areas are located at Restaurant Gletschertisch or in the grandstand zone, which is in the immediate vicinity. Please find all details about VIP packages HERE.
There are standing tickets, grandstand seats and VIP packages - you can find all details about the ticket categories HERE.
There are no replacements or refunds for lost Hannibal tickets. In this case, you will unfortunately have to purchase a new ticket.
No, there is no box office at Rettenbach Glacier. Please purchase your personal ticket either online or at the ticket offices of Bergbahnen Sölden or Ötztal Tourismus Information Office Sölden.
Detailed information on how to get to Sölden, parking options in the village and shuttle bus transfer from Sölden to Rettenbach Glacier (and back again) can be found HERE.
There are several parking options in the village of Sölden, from where you can take the shuttle bus to the event site at Rettenbach Glacier (and back again). Alternatively, you can drive by private car directly up to Rettenbach Glacier along the Ötztal Glacier Road, where ample parking is available. More detailed information can be found HERE.
Yes, on the day of the event, shuttle buses will run between Sölden and the event site at Rettenbach Glacier, taking you there and back free of charge (if you have a valid Hannibal ticket). You can find detailed information about the shuttle service HERE.
General Terms & Conditions | House Rules
- The events take place in high alpine terrain (2,680 m). Each visitor is responsible for providing their own suitable personal equipment – WARM CLOTHING and appropriate FOOTWEAR, etc.
- Leaving the immediate event area is strictly prohibited (alpine hazards).
- All visitors agree to abide by the published terms and conditions of the event.
- Recordings or recordings of the performance are strictly prohibited.
- Parents are responsible for their children; the Tyrolean Youth Protection Act (TJSG) applies.
- The event is not suitable for wheelchair users.
- According to TJSG, alcohol may only be served to persons aged 16 and over.
- Persons under the influence of alcohol and/or drugs will be denied access to the event grounds.
- Regular skiing operations will cease at closing time, and the event area (including restaurants) must be vacated by 4:30 p.m. at the latest.
- From 4.30 p.m. onwards, access to the entire event area at the Rettenbach Glacier (including restaurants) is only permitted with a valid HANNIBAL ticket (the ski pass is not valid as a HANNIBAL ticket!).
- It is prohibited to bring any kind of beverages (especially alcoholic beverages), intoxicants, fireworks, animals and bulky items into the gondolas. Prohibited items will be confiscated by security personnel. Persons who violate this rule will be denied access or expelled from the event grounds. There is no possibility to store confiscated items on site.
- The instructions of the security and railway staff must be followed at all times.
- Cancellation: In the event of cancellation due to inclement weather or adverse road conditions, admission fees will not be refunded.
- No refund of the admission fee in case of no-show!
The General Terms and Conditions (GTC) of Bergbahnen Sölden can be found HERE.
(Special conditions for events)